In broad terms we meet or have a telephone conversation to discuss and find out such things as what the issues are – what you’ve done so far, your current state and what you would desire your future to look like; and whether coaching is the best route to take to achieve the best results for you. If it is, we then consider what coaching media would you find most effective? The options are face-to-face, phone, Skype/Facetime or combinations of them, which can also include email. AND whether I am the right person for the job.
Once the important basics are sorted, we develop the coaching structure that supports you to achieve the agreed aims. This includes such matters as number, frequency and length of sessions. Flexibility is usually retained to allow for unexpected circumstances or changes you feel are important to incorporate into the action plan. After all, priorities do change over time. It is also important to agree how ‘success’ is measured – ‘what will success look like?”
I recognise the importance of structuring the delivery of my service to suit you. With one or more channels of contact, you as the coachee will experience the benefits of consistent focused support that will keep you on track and feel safe enough to ask, challenge, experiment and practise. Past clients have reported that just knowing I am there for them has given them the confidence to have a go, to do what they need and want to do. In addition, knowing they have someone who is going to ask about progress, quite often nudges them over any reticence to do what they committed to doing! And if they are still reticent, then they learn from that too.
Following this discussion, I confirm in writing what has been agreed, including costs for the coaching programme.