Here is a very short video giving some basic reasons for having a coach: http://money.cnn.com/video/fortune/2009/06/19/f_ba_schmidt_google.fortune/
Have a look at Nando’s website (www.nandos.co.uk) and see how their website content is consistent with their values – pride, passion, courage, integrity and family (one I haven’t seen before). And they have grown in size from 0 to over 200 restaurants since 1992 with active plans to continue to expand.
I don’t work for them or have any financial links with them. I do like to find businesses that demonstrate the benefits of putting into practice their values, including business success and happy employees.